"[The physician] urged us, as beginning medical students, never to prescribe for a chief complaint unless we had come to know the patient well and figured out what was truly troubling the person. A physician committed to healing could not and should not focus exclusively on a chief complaint, or even a diseased organ. If one was to help those who were sick, the stressful aspects of life had to be exposed."
"Limiting history-taking to the chief complaint often initiates fruitless pursuit of irrelevant matters that are quite tangential to the main problems."
Unfortunately, this happens every day- time constraints result in doctors focusing on the one chief complaint, and the underlying problem is never addressed. Medications, "bandaids," often cause more harm than good, and these patients end up undergoing a battery of unnecessary treatment and tests.
A solid HPI is essential to establishing a correct diagnosis but is rarely conclusive, and should naturally lead to a detailed social history which provides context for the "chief complaint." The easiest and fastest way to handle multiple complaints is to send someone to a specialist. So the depressed patient who comes in for back pain, headaches and low energy gets referred to an orthopedic surgeon, neurologist and endocrinologist (or cardiologist!), when an extra 10 minutes gathering history (recent death of spouse, or lost job) would result in a logical, easily-managed diagnosis. In fact, the 2 or 3 weeks of trialing an anti-depressant would likely be faster than making an appointment with a specialist, and clearly would be less stressful and much less expensive for the patient.Clinicians get sucked into the idea that we have to explore every possible cause (again, thanks to lawsuits), but why are we still looking for zebras?? Modern technological advances have unfortunately created a safety net for poor history-taking and physical exams. Just because we CAN find more zebras doesn't mean we SHOULD!
My advice to a patient (or potential patient), would be to tell your doctor EVERYTHING! (If your doctor won't listen, get a new doctor.) Many people don't associate their chest pain with their family feud, or their headaches with caffeine withdrawal. If your doctor doesn't know about your stress or your quitting coffee cold turkey, they might forget or not have time! While I'm far from condoning "quick" histories, I think patients have to help out and pick up some of the slack, unfortunately.
Patients are their own best advocates, and it's tough to speak up sometimes. Clinicians have to do a better job of making them feel comfortable asking questions or questioning a medication, procedure or even a diagnosis (within reason).
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